OneList Support
If you encounter a problem while using OneList, please check the following:
- Notifications do not arrive on time: Allow OneList to send notifications in Settings → Notifications, and make sure the task has a reminder time;
- Apple Calendar or Reminders content is missing: Allow OneList to access Calendar or Reminders in Settings → Privacy & Security;
- Apple Watch or widgets are not updating: Keep the iPhone and Apple Watch connected, then open OneList once on the iPhone to refresh the data;
- You need to back up or restore tasks: Use the local backup feature in the app settings and keep the exported backup file in a safe location.
If the issue continues, email the problem description, device model, system version, and reproduction steps to:
onebooksoftware@outlook.com
Do not include passwords, verification codes, or other sensitive information in the email.
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